Information on the current situation

03 April 2022

*** From Sunday 03 April masks and tests will only be compulsory in certain areas like trains and busses and hospitals.
Of course, you are still free to wear a mask.***
Enclosed you will find the informations about tests in Gengenbach:


Everything about the current regulations and measures for Baden-Württemberg can also be found at HERE


In addition, of course, the rules apply:
KEEP DISTANCE --- HYGIENE --- AND WEAR MASK


Reception and arrival

* on arrival we do without a handshake,
but welcome our guests warmly with a smile

Public areas

* Disinfectant dispensers are available at several points around our Roserhof
and on access into the main house
* we ensure that commonly used surfaces,
items and premises are regularly disinfected and cleaned
* we ventilate the public areas at regular intervals,
to ensure fresh air circulation

Apartment/room

* after each departure, the accommodation unit is thoroughly cleaned and disinfected
* we also ensure sufficient air exchange before each arrival
* we attach particular importance to the cleaning of frequently used surfaces and objects
* special cleaning agents against viruses are used for disinfection


FURTHER INFORMATION

ARRIVAL AND DEPARTURE

Arrival from Monday to Friday is possible between 1pm and 3pm.
Saturday, Sunday and on public holidays between 1pm and 2pm.
Please inform us in advance if you wish to arrive at a different time or from the road if your arrival time is delayed.
Your room / apartment is available until 10am on your departure day.

APARTMENTS

Bed linen, towels, bath towels and tea towels are provided. The renter is responsible for a proper cleaning, heating and ventilation during the stay.
We ask you to hoover and clean up your apartment before leaving. There is hoover in every apartment.
The final cleaning is inclusive.

BREAKFAST

Your breakfast is freshly prepared and served directly to your table.
You can choose from a large selection. You will receive an overview of our breakfast menu upon arrival.
As guests of the flats, you are also welcome to book our breakfast at a price of € 11.50 per person and night.
Please let us know in advance if you are interested.

ROOMS

The rooms are cleaned daily.
Please help our environment: Towels on the floor means „Please change towels“ and
towels on the rank means „I am still using it“. Thank you.

BEVERAGES

In our beverage room we offer wines of Weinmanufaktur Gengenbach and other alcoholic and non-alcoholic drinks. We calculate the total amount of your drinks on your departure day.

INTERNET

We offer free Internet via WLAN for our guests.
You will get the needed informations on you arrival day.

WASHING MACHINE

There is a washing machine in the inner courtyard in the beverage room.
One laundry charge is 2,50 €.

IF SOMETHING GETS IN THE WAY

We are happy to accommodate our guests during this special time and have the following temporary cancellation policy for new bookings:
A cancellation free of charge is possible until three weeks before arrival.
In case of a later cancellation we will try to re-let the booked accommodation. Should we not succeed in doing so, we will charge up to 90% of the total price. In case of early departure we charge the booked stay.
For this reason we recommend a travel insurane.