ARRIVAL AND DEPARTURE
Arrival from Monday to Friday is possible between 1pm and 3pm.
Saturday, Sunday and on public holidays between 1pm and 2pm.
Please inform us if you can not keep this time of arrival.
Your room / apartment is available until 10am on your departure day.
Bed linen, towels, bath towels and tea towels are provided.
The renter is responsible for a proper cleaning, heating and ventilation during the stay.
We ask you to hoover and clean up your apartment before leaving. There is hoover in every apartment.
The final cleaning is inclusive.
The rooms are cleaned daily.
Please help our environment: Towels on the floor means „Please change towels“ and
towels on the rank means „I am still using it“. Thank you.
In our beverage room we offer wines of Weinmanufaktur Gengenbach and other alcoholic and non-alcoholic drinks. We calculate the total amount of your drinks on your departure day.
We offer free Internet via WLAN for our guests.
You will get the needed informations on you arrival day.
There is a washing machine in the inner courtyard in the beverage room. One laundry charge is 2,50 €.
IF SOMETHING GETS IN THE WAY
You can cancel at no charge until six weeks before arrival. In case of a later cancellation we will try to re-let the room/apartment. If we do not succeed we will charge you till 80% of the room price/ 90% of the apartment price. In case you have to leave before the end of your booked vacation, we charge the whole stay.
For this reason we recommend a travel insurane.